Kratom FAQ - rhizOHM.co - Your Source for the Best Kratom and the Best opportunity to earn cash and Kratom online!

The security of any information you provide us is our utmost concern. Under NO circumstances will your personal information be revealed to, or shared with, anyone unless required for us to complete your order, and fulfillment of that order, or if required by law. We do not rent or sell our customer lists or email addresses to anyone. If You have any questions please contact [email protected].

RHIZOHM does NOT have access to your credit/debit card information because WE DO NOT ACCEPT CREDIT OR DEBIT CARDS.

Terms & Conditions of Sale

DEFINITIONS:
1. “Seller” means RHIZOHM.
2. “Buyer” means the legal entity purchasing Goods from Seller.
3. “Goods” means the products offered by Seller and/or purchased by Buyer.
4. “Offer” means any quote, proposal, or offer to sell Goods provided by Seller to Buyer.
5. “Order” means any purchase order or similar instrument issued by Buyer to Seller to purchase Goods.
6. “Contract” refers to an agreement between the Seller and Buyer in exchange for the sale of Goods.
ACCEPTANCE:
1. All sales are subject to and expressly conditioned upon the terms and conditions contained herein, and upon buyer’s assent thereto. No variation of these terms and conditions will be binding upon seller unless agreed to in writing and signed by an officer or other authorized representative of seller.
2. Upon making a purchase, all customers must agree to our Terms and Conditions.
3. Any buyers found violating these terms will be politely refused.
ALL SALES ARE FINAL: except in the following situations:
1. The product paid for (as indicated on the invoice IN OUR SYSTEM) does not arrive (as indicated BY THE SHIPPING COMPANY),
2. You RECEIVE A PRODUCT OTHER THAN THE ONE YOU ORDERED (as indicated on the invoice IN OUR SYSTEM),
REFUNDS:
1. In order to receive a refund or an exchange of equal or lessor value YOU MUST RETURN THE PRODUCT WITHIN 15 DAYS OF RECEIVING THE PRODUCT (as indicated BY THE SHIPPING COMPANY). In such cases, YOU ARE REQUIRED TO PAY ALL RETURN SHIPPING.
2. For products that you return un-opened: You will receive a refund of each items value as recorded on the invoice for the order in question IN THE SAME FORM OF PAYMENT AS USED TO PURCHASE YOUR PRODUCT.
3. For products that you return opened: You will receive a refund of each items value as recorded on the invoice for the order in question IN STORE CREDIT ONLY.
BUYER'S INTENDED USE AND ASSUMPTION OF RISK:
1. WARNING: The FDA has ASKED CONSUMERS NOT TO CONSUME "KRATOM" (Mitragyna Speciosa) and it is not approved for consumption, and it is not intended to diagnose, treat, cure, or prevent any disease. By purchasing this product the BUYER IS ASSUMING ALL RISKS ASSOCIATED WITH ITS USE, INTENDED USE, AND MISUSE. DISCLAIMER: RHIZOHM (and it’s distributors, retailers, and affiliates) HEREBY DISCLAIM ANY STANDARD OR IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. THIS MATERIAL IS SOLD "AS IS". Use at your own risk. RHIZOHM cannot be held accountable for any of your actions or choices. RHIZOHM 1292 High St #1016, Eugene OR 97401-3238 1-844-RHIZOHM ext: 800
  1. Kratom (Mitragyna speciosa) is sold as a bulk botanical with no directions or claims.
  2. We do not carry any "natural health products", but rather we are focused on bulk botanicals and the research of their multipurpose uses. There are many versatile uses for botanicals, aside from traditional teas and poultices made from herbs that we do carry. Botanicals have been used for thousands of years for a wide variety applications, which include making safe insect repellents (like peppermint oil), fragrant soaps (like lavender), candles, ceremonial uses (such as sage smudges and incense), art dyes, textures, and more.
  3. We cannot provide you with any retail directions or claims regarding unapproved preparations or uses for the bulk botanicals we carry.
2. NUTRITIONAL SUPPLEMENTS: All Nutritional Supplements are sold for use according to the manufacturer's label and ONLY AFTER CONSULTING YOUR HEALTHCARE PROFESSIONAL. YOU MUST BE 18 YEARS OF AGE OR OLDER TO PURCHASE THESE PRODUCTS.
3. NOOTROPICS (AND OTHER MISCELLANEOUS BULK POWDERS AND HERBS): All NOOTROPICS (AND OTHER MISCELLANEOUS BULK POWDERS) sold by the Seller on this website are intended primarily for laboratory research purposes and are not to be used for any other purposes, including but not limited to, in vitro diagnostic purposes, in foods, drugs, medical devices or cosmetics for humans or animals or for commercial purposes. No products purchased from Seller shall, unless otherwise stated, be considered to be foods, drugs, medical devices or cosmetics. Buyer acknowledges that the products have not been tested by Seller for safety and efficacy in food, drug, medical device, cosmetic, commercial or any other use, unless otherwise stated in Seller's literature furnished to Buyer. Buyer expressly represents and warrants to Seller that Buyer will properly test and use any products purchased from Seller in accordance with the practices of a reasonable person who is an expert in the field and in strict compliance with all applicable laws and regulations, now and hereinafter enacted. Buyer further warrants to Seller that any material produced with products from Seller shall not be adulterated or misbranded within the meaning of the Federal Food, Drug and Cosmetic Act and shall not be materials which may not, under Sections 404, 505, or 512 of the Act, be introduced into interstate commerce. Buyer agrees to comply with instructions, if any, furnished by Seller relating to the use of the products and not misuse the products in any manner. Buyer will verify Seller's assay of the products. The Buyer agrees not to resell any of the products purchased from the Seller without written authorization from the Seller. The Buyer, nor any other business or individual, is permitted to represent themselves as RHIZOHM. YOU MUST BE 18 YEARS OF AGE OR OLDER TO PURCHASE THESE PRODUCTS.
WEBSITE CONTENT:
1. The products, claims, reviews, & testimonials made about products & services on or through this site have not been evaluated by RHIZOHM or the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Any opinions, statements, or reviews of our products, stated by anyone, in anywhere, are the sole responsibility of the person who has made such statements and do not represent the official opinions of RHIZOHM.
2. The information provided on this site & any information contained on any product label or packaging is for informational purposes only & is not intended as a substitute for advice from your physician or other health care professional. We advise that you always seek the advice of your own physician before using any products sold on this site in any way.
3. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment.
4. You should consult with a healthcare professional before using any of our products, starting any diet, exercise, supplementation program, taking any medication, or if you have or suspect you might have a health problem or have a family history of health problems.
5. In regard to products labeled as supplements: Individual results may vary.
6. RHIZOHM urges you to seek the advice of a qualified professional for any health concern lasting more than two weeks, and to share with your provider any information pertaining to your health & well-being, including the use of supplemental nutrition.
7. You should not stop taking any medications without first consulting your physician.
8. Do not use the information found on this website to diagnose, treat, or cure any illness or health condition.
9. RHIZOHM and its owners, employees, affiliates, sales people, and distributors cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided.
10. None of our statements have been evaluated by the FDA.
11. RHIZOHM accepts no responsibility for the result of use or misuse of anything supplied.
12. The Buyer will take full liability for punitive damages, personal injury damages, lost profit or revenues, loss of use of product or equipment and any loss of property that may result from the purchase or use of any of our products.
AGE REQUIRED TO PURCHASE:
1. Goods may not be purchased by anyone less than 18 years of age. Buyer agrees that all orders may be subject to the requirement of adult signature or other proof of age of Buyer at time of delivery.
2. The customer states he/she is aged 18 or over. By placing an order, the buyer agrees to the terms and conditions stated, and automatically accepts all responsibilities.
3. Any minor attempting to make a purchase, may be subject to prosecution according to the laws in the state of residence.
LOCAL LAWS AND RISK OF LOSS:
1. Buyer is wholly responsible for any and all applicable local laws relating to the purchase of Goods. Seller deems the offer of Goods void where prohibited.
2. In the event Goods are lost during transit, due to Buyer negligence to obey applicable laws, Seller deems loss the responsibility of the Buyer.
3. Any risk of loss expressly passes to the Buyer upon purchase of Goods.
  Buyer understands that it is the Buyer’s responsibility to abide by local laws and regulations.
4. The Buyer agrees to abide by all local, state/province and government regulations in accordance with the use of any products provided by Seller.
5. The Buyer agrees that it is entirely the Buyer’s responsibility to make certain that the products ordered are allowed in the Buyer’s state of residence and RHIZOHM will not be held liable if it is discovered that they are not.
6. Buyer understands and complies to our standard Shipping and Returns policy.
RESOLVING DISPUTES:
If a dispute arises under this Agreement, the parties agree to first try to resolve the dispute with the help of a mutually agreed-upon mediator in Lane County, OR. Any costs and fees other than attorney fees associated with the mediation shall be shared equally by the parties. If it proves impossible to arrive at a mutually satisfactory solution through mediation, the parties agree to submit the dispute to a mutually agreed-upon arbitrator in Lane County, OR. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction to do so. Costs of arbitration, including attorney fees, will be allocated by the arbitrator.
CHOICE OF LAW AND VENUE: These Terms and Conditions, as well as any sale of Goods to Buyer, are deemed to have been agreed to in and occurred in the STATE OF OREGON. Any disputes or interpretation construction, and the remedies for enforcement or breach, are to be applied pursuant to and in accordance with the laws of the STATE OF OREGON. Buyer and Seller expressly agree that all actions or proceedings arising in connection with the sale of any Goods or these Terms and Conditions shall be tried and litigated exclusively in the State or Federal Courts located in the STATE OF OREGON. The Buyer waives the right to contest exclusive venue by any motion to transfer, motion for forum non-conveniens or related motions.
DISCLAIMER OF LIABILITY: The purpose of this Terms and Conditions agreement is to alleviate any and all liability of the Seller for occurrences where harm or injury resulted from the purchase, use, or misuse of the Goods.
1. By purchasing the Goods you are hereby affirming the following representations: "I am not providing a shipping address located in jurisdiction where the items I am ordering are illegal or prohibited and I will not transport this product to any jurisdiction where the items I am ordering are illegal or prohibited. I hereby acknowledge that I am responsible for knowing the laws in my own jurisdiction and that I am 18 or older and an adult under the laws of my State and Country. I am in good health and am capable of making my own decisions and representations. I take full responsibility for all of my actions, decisions, and there repercussions."
LIMITATION AND DISCLAIMER OF WARRANTIES:
1. I clearly understand that all Goods & information obtained through Seller are provided ‘AS IS’ and without warranty, express or implied. All implied warranties of merchantability, fitness for a particular purpose, are hereby disclaimed. In no event will Seller be liable to me or anyone else for any damages or injury caused by use, misuse, or improper use of the Goods. Neither shall Seller be liable, to me or anyone else, for actions taken, by me or anyone else, resulting from reliance on information or views, verbal or in literature obtained through Seller in any way. Waiver of liability includes all damages whether incidental, consequential, special, or similar. I agree to indemnify and hold harmless Seller and all other parties involved, including but not limited to their owners, officers, affiliates, associates and employees, for any and all damages incurred as result of the purchase, use, or misuse of the Goods.
2. The Seller and all related aforementioned parties shall not be liable under any theory whatsoever. There are no circumstances in which Seller shall be liable for any damages whether direct or indirect, special, incidental, consequential or punitive.
3. I HAVE CLEARLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS.
HOLD HARMLESS:
To the fullest extent permitted by law, the Buyer agrees to defend (including attorney’s fees), pay on behalf of, indemnify, and hold harmless the Seller, its elected and appointed officials, employees and volunteers and others working on behalf of Seller against any and all claims, demands, suits or loss, including all costs connected therewith, and for any damages which may be asserted, claimed or recovered against or from the Seller, its elected and appointed officials, employees, volunteers or others working on behalf of the Seller, by reason of personal injury, including bodily injury or death and/or property damage, including loss of use thereof, which arises out of or is in any way connected or associated with this contract.
OWNERSHIP:
You are doing business with RHIZOHM, 1292 High St #1016, Eugene OR 97401-3238, 1-844-RHIZOHM ext: 800, [email protected]. All of the various products sold at http://simple.rhizohm.co/ and embedded into various websites and Facebook Pages are controlled, maintained, and sold by RHIZOHM.
THIS SUPERSEDES ANY AND ALL OTHER AGREEMENTS MADE VERBAL OR OTHERWISE BETWEEN YOU (THE BUYER) AND RHIZOHM (THE SELLER) OR ANYONE AFFILIATED WITH OR REPRESENTING THE SELLER. THIS TERMS OF CONDITIONS CONSTITUTES THE ONLY AND THE COMPLETE AGREEMENT BETWEEN THE AFOREMENTIONED PARTIES.

RefundS

Refunds will ONLY be processed under the following limited conditions:

1. DISSATISFIED:
  1. In order to receive a refund or an exchange of equal or lesser value YOU MUST RETURN THE PRODUCT WITHIN 15 DAYS OF RECEIVING THE PRODUCT (as indicated BY THE SHIPPING COMPANY). In such cases, YOU ARE REQUIRED TO PAY ALL RETURN SHIPPING.
  2. For products that you return un-opened: You will receive a refund of each items value as recorded on the invoice for the order in question IN THE SAME FORM OF PAYMENT AS USED TO PURCHASE YOUR PRODUCT.
  3. For products that you return opened: You will receive a refund of each items value as recorded on the invoice for the order in question IN STORE CREDIT ONLY.
2. YOUR SHIPMENT WAS LOST:
  1. If the tracking number we sent you indicates that the shipment was never delivered then we will contact the shipping company and verify. If this is verified as true, then we will re-ship your order to you or give you a refund AT OUR SOLE DISCRETION.
3. YOU DO NOT RECEIVE THE CORRECT ITEM:
  1. If you have received the wrong item, then we will replace your order with the correct item once we receive the wrong item back from you. ALL PACKAGES MUST BE UNOPENED AND UN-TAMPERED WITH AND YOU ARE SOLELY RESPONSIBLE FOR RETURN SHIPPING CHARGES.

Refunds will ONLY be processed under the following limited conditions:

Affiliates:

Re-sellers / Distributors: